Cancellation policy
Last updated 12 May 2026
You can cancel free of charge right up until we start cooking. After that we cannot, because the food already exists and we will not throw it away.
The free window
Cancel any time before the kitchen accepts your order — usually about three minutes — and you will not be charged.
You will see the cancel button on your order page for exactly as long as this window is open.
After the kitchen starts
Once your bowl is being made, we cannot cancel it. The ingredients are cut, the dressing is mixed, and it cannot go back.
If something genuinely urgent has come up, call the kitchen. We will do what we reasonably can, including redirecting the delivery to another address nearby.
Subscription and weekly plans
Pause or cancel a weekly plan any time up to 8pm the evening before delivery, with no fee.
Cancel the whole plan whenever you like. Days you have not yet been charged for are simply not billed.
When we cancel
Occasionally we cancel: a delivery zone floods during monsoon, or a key ingredient fails quality checks that morning.
If that happens you will not be charged for the order, and we add ₹100 credit for the inconvenience. We will always tell you why.